WHĪTIKI — PRE-ORDER

PRE-ORDER POLICY

Thank you for supporting Hunaarn and our made-to-order collections.
Please read the following information carefully before placing your order.

PRE ORDER WINDOW 

Pre-orders OPEN THURSDAY 17 SEPTEMBER 2026, MIDDAY (NZ TIME). 
Pre-orders will be open on the following dates midday Thursday 17 September 2026 to midday Thursday 24 September 2026 (NZ time). Once the pre-order window closes, all orders are submitted for production.

PRODUCTION & DISPATCH TIMEFRAME

All pre-order garments are made specifically for our customers after the pre-order period has ended. The estimated production and dispatch timeframe is 8 weeks, beginning from the Thursday 24 September 2026 pre-order closing date, not from the date your individual order is placed.
Courier delivery time is additional. Please note that production, freight, customs processing, and delivery timelines may occasionally vary. We will keep customers updated throughout the process. 
No Refunds or Exchanges - As all pre-order garments are made specifically to order, all pre-order sales are final.

We do not offer:

  • Refunds
  • Exchanges
  • Returns
  • Cancellations for change of mind

Please ensure you carefully check your size, colour selection, shipping address, and order details before completing your purchase.

READY-TO-SHIP ORDERS

Ready-to-ship orders are processed within 2–3 business days. This processing timeframe does not apply to WHĪTIKI pre-orders, which have an estimated eight-week production and dispatch timeframe from the pre-order closing date.

AGREEMENT TO TERMS

By placing a pre-order with Hunaarn, you acknowledge that you have read, understood, and agreed to this Pre-Order Policy, including the estimated production timeframe and the no-refund, no-exchange conditions.
We appreciate your patience and support while your garment is being created.

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